Big buys, small lines – How Sam’s Club’s AI-powered technology simplifies our members’ exit experience


At Sam’s Club, we are constantly seeking new ways to alleviate member pain points and provide the most convenient shopping experience.

Sam’s Club is streamlining the checkout experience to deliver convenience like never before. Learn how their new AI and computer vision-enabled experience is helping members exit stores faster.

It’s one thing to enable this kind of tech in a small footprint, and for a handful of items—a small snack, a book or maybe something as big as a box of cereal. But at Sam’s Club, we’re doing it at scale. For our members, the experience is seamless; they simply walk through the two exit archways.

We announced at CES 2024 a new AI and computer vision-enabled experience that revolutionizes the exit process by eliminating the need for manual receipt checks. This new technology aims to reduce wait times and congestion at the exit. And we’re already seeing results, with all members leaving the club 23% faster.

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