Why does my HP Printer keep saying cartridge problem?


If your HP printer repeatedly says there is a cartridge problem, that can be because the gold contacts on the electronic chip on the HP cartridge body may be dirty

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If your HP printer repeatedly says there is a cartridge problem, that can be because the gold contacts on the electronic chip on the HP cartridge body may be dirty, or there must be physical damage. In addition, there can be multiple reasons for this, such as non-original cartridge installation, incompatible ink cartridges, empty ink, low ink, etc. 

How do I fix the HP printer cartridge error? 

You can try various solutions based on the error your HP printer is facing. You can first clean the contact ports and see if they are working fine. Other solutions you can try include:

  • Resetting the printheads
  • Check the ink cartridge and ensure there is no leakage
  • Replace the print head
  • Service your printer 
  • Make sure the cartridge is installed correctly 

How do you reset an HP printer cartridge? 

Here is the quick procedure you can follow to reset your HP printer cartridge:

  • You can take out both colored and black cartridges from the HP printer 
  • While the printer is on, disconnect the power 
  • Now you have to wait for 60 seconds
  • Turn the printer on and wait for 20-30 seconds 
  • Reinstall the cartridge and repeat these steps until the cartridge information is erased from the printer's memory 

Conclusion: You can quickly fix an HP printer cartridge error by walking through the details in the information. However, if the errors are still there, visit the HP website for further details, or you can talk to their customer service directly. 

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