Managed IT services are the IT tasks outsourced to Managed Service Providers (MSPs). These services include security, data backups, 24/7 monitoring, and on-demand support. They act as your extended IT team, helping you proactively deal with everyday IT responsibilities and problems while allowing you to focus on business objectives.
MSPs lighten the workload of in-house teams or replace them entirely in some cases. They also offer specialist knowledge or expertise and ensure 24/7 coverage of IT duties. Additionally, managed IT services encompass proactive monitoring, maintenance, and management of IT systems beyond traditional break-fix models.