Updating workflows can be a costly administrative overhead. Furthermore, there can be errors in communication. Under traditional management systems, technicians were liable to continue pursuing invalid work orders, but with Field Engineer, that’s no longer a risk. Managers can immediately and remotely update work orders through the cloud. Engineers receive alerts telling them about changes in their scheduling and dispatching immediately.
With Field Engineer, there’s no need to rely on third-party communication and messaging apps: all your communication needs are taken care of in the platform itself. With Field Engineer, you can message and call engineers from your business. The app creates a log of all communication, allowing you to refer back to previous conversations when setting up new workers or resolving disputes.
The app integrates all of the functions that businesses need to manage remote, freelance employees without the usual fuss. There’s no waiting around to check whether messages have been received: all communications go through the app to the relevant technician who can then take immediate action, no matter where he or she might be.
More info: Importance of Work Values
